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Life’s better with a guarantee

The Chil Promise.

We’re dedicated to bringing you the best product possible, to how we source our natural ingredients and how it’s made. If you’re not 100% satisfied, just return it for a full refund or exchange within 10 days of purchase. Please bring the following items to the dispensary where you’ve purchased your chil product:

    • Chil product
    • Original receipt (make sure it’s within 10 days of purchase)
    • Completed and printed form below

    **Terms & Conditions apply. 

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Important: Check with your original purchase location for their policies and additional details. We work with individual store locations to coordinate our no-hassle return/exchange policy, but by law all returns are ultimately at the discretion of store management.

Terms & Conditions

All exchanges must have:

    • The original receipt and be returned to the original store of purchase within 10 days of purchase date
    • Any product returned must be in the original packaging
    • All Chil® products must have 90% of product remaining to be eligible for return


    • Each Chil® customer is allowed a maximum of two (2) exchanges per calendar year, unless the product is determined to be defective, in which case a defective return will not count towards the exchange limit.

We offer stores a no-hassle exchange/return policy. Please note all exchanges/returns are subject to final approval by store management